Your data is protected by 256-bit SSL DrJudi does not sell your personal data Rights to access, amend & delete data are available Updated: 1 January 2026 2FA verification for account security Privacy enquiries: support@drjudi.bet Your data is protected by 256-bit SSL DrJudi does not sell your personal data Rights to access, amend & delete data are available Updated: 1 January 2026 2FA verification for account security Privacy enquiries: support@drjudi.bet
Personal Data Protection

Privacy Policy DrJudi — Personal Data Protection for Malaysian Members

At DrJudi, your privacy is not just a written promise — it is our day-to-day operational commitment. This Privacy Policy clearly outlines what information we collect, how we use it, who we share it with (and who we don't), and your rights as a DrJudi Malaysia member to control your own personal data.

Last updated: 1 January 2026
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DrJudi's Privacy Protection Commitment

Six core principles that guide how drjudi manages and protects your personal data

Minimum Data Collection

DrJudi only collects data that is strictly necessary to manage your account and deliver our betting services. We do not collect irrelevant or excessive data — a principle of data minimisation we have upheld since the platform was founded.

Bank-Grade Security

All personal and financial data of DrJudi members is encrypted using 256-bit SSL technology — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB. DrJudi's servers are protected by a multi-layered security system monitored around the clock.

No Data Selling or Sharing

DrJudi has never sold, rented, or disclosed your personal data to third-party marketing companies, and never will. Your data belongs to you — we hold it solely for the purposes of service delivery and security.

Full Control in Your Hands

DrJudi members have full rights to access, amend, or request deletion of their personal data at any time. You may also withdraw consent for marketing or promotional communications directly from your DrJudi account settings, with no conditions attached.

Data Stored in Malaysia

Personal data of DrJudi Malaysia members is stored on servers operating in accordance with Malaysian data protection laws. We comply with the Personal Data Protection Act 2010 (PDPA) in all aspects of member data management.

Data Breach Notification

In the event of a data breach affecting the personal information of DrJudi members, we are committed to notifying affected members within 72 hours of discovery — exceeding the minimum requirements set by law.

Brief Disclaimer: By using the DrJudi platform, you agree to the collection and use of information as described in this Privacy Policy. Please read this document in full to understand how we handle your data. If you have any questions, contact us at support@drjudi.bet

1Personal Information We Collect

Drjudi collects your personal information through several methods when you register and use our platform. We only collect what is necessary to provide you with a safe, fair, and responsible sports betting and casino experience as a Malaysian member.

Data Category Type of Information Purpose of Collection
Identity Full name, date of birth, identification card number (if required for verification) Age & identity verification
Contact Malaysian phone number, email address Communication & OTP verification
Finance Payment method information (Touch 'n Go, DuitNow, GrabPay, FPX), transaction records in RM Deposit & withdrawal processing
Technical IP address, device type, browser, login information Security & fraud prevention
Usage Betting records, preferred sports categories, game history Personalise experience & promotions

DrJudi never collects sensitive data such as your medical information, religious beliefs, or political views. We focus solely on information relevant to providing the betting services you use.

2How We Use Your Personal Data

Every piece of data drjudi collects has a clear and legitimate purpose. We do not use your data in ways you would not expect or have not consented to. The use of drjudi member data is as follows:

  • Account Management: Creating, verifying, and managing your DrJudi account, including age verification (18 and above) and identity verification prior to your first withdrawal.
  • Financial Transaction Processing: Processing deposits in MYR via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX, and managing withdrawal of winnings to the same account.
  • Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, duplicate accounts, and the use of bots or automation software that could compromise the integrity of the DrJudi platform.
  • Personalise Your Experience: Personalises the display of matches and promotions based on your betting preferences — for example, if you regularly bet on BWF badminton or EPL football, we will feature the relevant markets more prominently.
  • Service Communications: Sending important notifications such as deposit confirmations, bet results, and account security alerts.
  • Promotional Communications: Send DrJudi promotional information, bonuses, and special offers — only if you have agreed to receive them during registration or through your account preference settings.
  • Legal Compliance: Fulfilling Malaysian legal obligations, including anti-money laundering (AML) requirements and financial reporting mandated by the relevant authorities.
Promotional Communication Preferences

You may opt out of receiving DrJudi promotional emails or SMS at any time by clicking the "Unsubscribe" link at the bottom of our emails, or by updating your communication preferences in your DrJudi account settings.

3Disclosure of Data to Third Parties

Drjudi does not sell, rent, or trade your personal data to any third party for marketing purposes. This is a commitment we have never compromised on since drjudi first launched.

There are, however, limited circumstances in which drjudi may need to share certain information about you with specific parties:

  • Payment Processors: Payment service providers that process your deposit and withdrawal transactions in MYR — such as Touch 'n Go, DuitNow, or FPX bank processors — receive only the minimum financial information required to complete each transaction.
  • Technical Service Providers: Technical partners who assist drjudi in operating the platform infrastructure, cybersecurity, and fraud prevention. They are bound by strict confidentiality agreements and may only use data for the purposes specified.
  • Malaysian Legal Authorities: Where required by Malaysian law or a valid court order, DrJudi may be obligated to disclose information to the relevant authorities, including the Malaysian Anti-Corruption Commission (MACC) or the police, where necessary for criminal investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of DrJudi assets, member data may be transferred as part of the business transaction — however, the receiving party will be bound by this Privacy Policy or one that is equivalent or stricter.

DrJudi does not share your personal data with advertising companies, data brokers, third-party social media networks, or any other party for marketing or commercial purposes. This includes behavioral targeting carried out by external parties.

4Data Security & Protection Measures

DrJudi continuously invests in the latest cybersecurity infrastructure to ensure your personal and financial data remains protected at all times. Our technical and operational security measures include:

256-bit SSL Encryption

All communications between your browser and drjudi's servers are fully encrypted using TLS 1.3 protocol with 256-bit encryption — making interception virtually impossible.

Two-Factor Authentication (2FA)

Login and withdrawal protection via OTP sent to your registered Malaysian phone number — an added security layer we recommend for all active members.

24/7 Threat Monitoring

DrJudi's automated threat detection system monitors account activity, unusual login patterns, and unauthorised access attempts around the clock, without interruption.

Secure Data Storage

DrJudi member data is stored in encrypted databases on protected servers, with access strictly limited to authorised personnel only.

Your Responsibilities

While drjudi provides the best technical protections available, the security of your account also depends on the steps you take yourself. Use a strong, unique password for your drjudi account, never share your login credentials with anyone, and enable 2FA verification from your account settings.

5Cookies, Tracking Technology & Analytics

The DrJudi platform uses cookies and similar tracking technologies to enhance the user experience, maintain security, and understand how our platform is being used. The following are the types of cookies we use:

  • Essential Cookies (Required): Required for the core functions of the DrJudi platform, such as maintaining your login session, processing bets, and managing cart contents. These cookies cannot be disabled.
  • Performance Cookies: Collects anonymised information about how you use the DrJudi platform — the most frequently visited pages, time spent in each section, and any technical errors that occur. This data helps us improve the user experience.
  • Functional Cookies: Remembering your preferences such as language, favourite sports categories (football, badminton, cricket), and display settings so you don't have to reconfigure them each time you log in.
  • Security Cookies: Detects unusual usage patterns and helps prevent unauthorised access to your DrJudi account, including bot detection and suspicious login attempts.

You can manage your cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the DrJudi platform.

6Your Personal Data Rights

As a DrJudi member residing in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):

Right of Access

Request a copy of the personal data we hold about you. drjudi will respond within 21 business days.

Right to Rectification

Request corrections to inaccurate or outdated data — such as a changed phone number or email address.

Right to Erasure

Request that your data be deleted upon account closure, subject to any mandatory data retention obligations that drjudi is legally required to comply with.

Right to Object

Object to the processing of your data for direct marketing or profiling purposes, which we will honour without condition.

Right to Portability

Receive your personal data in a machine-readable format for transfer to another service provider, should you choose to do so.

Right to Restriction

Request a restriction on the processing of your data during a dispute or while an objection you have raised is under review by DrJudi.

To exercise any of the above rights, submit your request to support@drjudi.bet with the subject line "Data Privacy Rights Request" along with your full name and drjudi account number. We will process your request within 21 business days.

7Data Retention Period

DrJudi retains your personal data for as long as your account is active or as long as is necessary to provide services to you. Following account closure, certain categories of data are retained for a specified period to meet legal obligations:

  • Financial & Transaction Records: Retained for 7 years after the transaction date or account closure — in accordance with Malaysian accounting and taxation legal requirements.
  • Identity & KYC Verification Records: Retained for 5 years after account closure, in accordance with anti-money laundering (AML) and Know Your Customer (KYC) requirements.
  • Security & Activity Logs: Retained for 2 years to assist investigations in the event of a security incident or dispute.
  • Marketing Data & Preferences: Deleted within 30 days after you withdraw your marketing consent or close your drjudi account.

Once the specified retention period has lapsed, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.

8Cross-Border Data Transfers

In certain cases, DrJudi may need to transfer your data to servers or technical partners operating outside Malaysia — for example, cloud computing service providers or international fraud prevention systems. When such transfers occur, DrJudi ensures:

  • The recipient country has data protection laws that are equivalent to or stricter than those of Malaysia.
  • Strict data processing agreements are signed with all partners who receive your data.
  • Data transferred is kept to a minimum — only what is strictly necessary for the specific technical purpose.
  • Data transfers do not involve the sale or commercialisation of your data to the receiving party.

DrJudi's preference is to store Malaysian members' data on servers located within the Asia-Pacific region, specifically Malaysia and Singapore, to minimise cross-border data transfers and ensure the best possible platform performance for Malaysian users.

9Children's Privacy

The drjudi platform is restricted to individuals aged 18 and above only. We do not knowingly collect, store, or process the personal data of anyone under the age of 18.

Should we discover that information from a person under the age of 18 has been collected without proper age verification, we will take the following steps:

  • Suspending the account in question immediately.
  • Deleting all associated personal data within 48 hours.
  • Returning any remaining account balance (if applicable) to the original deposit source.
  • Reporting the incident to the relevant authorities where required.

If you believe that someone under the age of 18 has been using the drjudi platform, please contact us immediately at support@drjudi.bet so that we can take immediate action.

10Privacy Policy Amendments

Drjudi reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new service requirements, or updates to applicable Malaysian data protection laws.

When significant changes are made to this Privacy Policy, DrJudi will:

  • Displaying a prominent notice on the DrJudi platform homepage for a minimum of 14 days.
  • Sending a notification to the email address registered to your account.
  • Updating the "Last updated" date at the top of this document.

Your continued use of the DrJudi platform after any amendments are published will be considered your acceptance of the updated Privacy Policy. If you do not agree with any amendments, you have the right to close your account and request deletion of your data.

11How to Contact Us Regarding Privacy

If you have any questions or concerns, or wish to exercise your privacy rights, drjudi's Data Protection Officer (DPO) team is ready to assist through the following channels:

Privacy Email
support@drjudi.bet
Subject: Privacy Rights Request
Live Chat
24 Hours a Day
7 Days a Week, Bahasa Melayu
FAQ
Instant 24/7 Support

We are committed to responding to all privacy-related enquiries within 3 working days. For more complex requests, such as comprehensive data access or deletion requests, processing may take up to 21 business days.

Your Data is Safe. Register with DrJudi with Confidence!

Your privacy is something we take seriously. Register a free DrJudi account, enjoy a RM500 bonus, and bet on your favourite sports — all in MYR with 256-bit SSL security.

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